New link and contact

Solutions are achieved by communication

Novalink is about making a new link and contact with the debtor. Solutions are always achieved by being in contact and communication.

Specialist in a complex market

Novalink is specialized in arrears management and special servicing of mortgage claims for banks and financial institutions. Mortgage claims require a dedicated approach because the environment of debtors, mortgage products and property market is a comprehensive and complex domain.

Vision & Mission

The domain of financial markets and products is undergoing fundamental changes. The financial crises will impact the economy as a whole. The effects will lead to higher mortgage rates, reduced purchasing power, increasing unemployment and a decline of the property market. These developments will lead to higher credit risks levels and more importance on debt collections. In addition, financial services will show more transparency and position itself more in a social context. As a result, communication will become more important. Both in the purchase process and during the lifetime of a mortgage.
By focusing continuously on solving payment problems, we take care of a fundamental part in the duty of care of the mortgage product and we improve your profitability.